Privacy Policy | 337jili Official Casino Platform

Last Updated: 2026-08-21

Privacy Snapshot

What we collect: Account details, identity verification, payment data, and technical device info.
Why we collect it: To manage your account, process payouts, prevent fraud, and comply with Philippine laws.
Who sees it: Only authorized staff and essential service providers (payments, KYC, technical support).
Data retention: Kept for the life of your account and the period required by applicable law.
Your control: You can request access, correction, or deletion via our support channels.

Introduction and Scope

Welcome to 337jili. This Privacy Policy describes how we handle personal information for users within the Philippines. By using our platform, you agree to the practices described in this document.

This policy applies exclusively to our official website and mobile application. It does not cover any third-party websites, external payment portals, or services you may visit after leaving our platform. Once you leave 337jili, we have no control over the privacy practices of those external entities.

Personal Information We Collect

To provide a secure and compliant gambling environment, we collect the following categories of data:

Account and Identity Data

Information provided during registration, such as username, email address, and date of birth, used to establish your account and ensure you meet age requirements.

Verification Documents

Government-issued identification and proof of address provided during KYC (Know Your Customer) processes to prevent identity theft and fulfill legal obligations.

Payment Data

Details related to your deposits and withdrawals, including transaction IDs and payment method identifiers, to facilitate the movement of funds.

Gaming and Transaction Activity

Records of games played, betting history, wins, and losses to monitor account health and detect suspicious betting patterns.

Technical and Device Data

IP addresses, browser type, operating system, and device identifiers collected automatically to ensure site security and optimize performance.

Support Communication

Logs of correspondence with our customer service team to resolve issues and improve our user experience.

How We Collect Data

We gather information through three primary channels:

Directly from you: When you register, update your profile, or contact support.
Automatically: Through cookies and server logs as you navigate our platform.
Partner Providers: Through verification services and payment processors that confirm the validity of your credentials and funds.

Why We Use Data

Your data is processed for the following specific purposes:

Account Management: Maintaining your profile and providing a personalized gaming experience.
Financial Transactions: Processing deposits and withdrawals efficiently.
Security and Compliance: Verifying identity and age to prevent underage gambling, fraud, and multi-accounting.
Legal Obligations: Complying with gambling regulations and anti-money laundering laws in the Philippines.
Marketing: Sending promotional offers and bonuses, but only if you have provided explicit consent.

When We Share Data

We do not sell your personal data to third parties. We only share information with:

Service Providers: Partner payment processors, KYC verification agencies, and technical infrastructure providers.
Legal Authorities: When required by law to investigate fraud or comply with a valid legal request from regulatory bodies.

How We Protect Data

We implement robust security measures to safeguard your information:

Encryption: All data transmitted between your device and our servers is encrypted.
Access Control: Internal access to personal data is strictly limited to employees who require it for their job functions.
Isolation: Payment sensitive data is handled through isolated systems to minimize risk.
Monitoring: We continuously monitor our systems for unauthorized access or anomalies.

Cookies and Tracking

We use cookies to enhance your experience and maintain session security. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

Depending on your location and the nature of the data, you have the following rights:

Access & Correction: You may request a copy of your data or correct any inaccuracies.

Deletion & Portability: You may request the deletion of your account data or a transfer of your data to another service.

Objection & Withdrawal: You can object to specific processing activities or withdraw your consent for marketing at any time.

To exercise these rights, please contact our support team via the channels available on this site. Please note that even after an account is closed, we are required to retain certain data to comply with gambling and anti-money laundering regulations.

How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we only keep the data necessary to fulfill our legal obligations as required by applicable law in the Philippines.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account was created by a minor, we will take immediate action to close the account and remove the associated data.

Parents or legal guardians who believe a minor has created an account should report this immediately via our support page.

Cross-Border Transfers

Some of our technical and payment providers operate outside the Philippines. In such cases, your data may be transferred to and processed in other jurisdictions. We ensure that appropriate safeguards are in place to protect your data during these transfers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates are published directly on this page. We encourage you to check the "Last Updated" date at the top of the page regularly to stay informed.

Contact Us

If you have any questions regarding your privacy or wish to exercise your data rights, please reach out to us.

Contact Support Team